Last updated: 20 October 2026
§1. General provisions
- These terms set out the rules for using the meritum24.pl website (hereinafter: the “Website”) and the rules for providing services by electronic means, in accordance with the Polish Act of 18 July 2002 on the provision of electronic services.
- The owner of the Website and the service provider is MERITUM 24 CHLOST LEŚ LEŚ spółka komandytowa with its registered office in Ziempniów, Ziempniów 89, 39-304 Czermin, Poland, entered in the National Court Register (KRS) under number 0000946415, VAT ID (NIP) 8172172346, REGON 180839875 (hereinafter: the “Service Provider”).
- Contact with the Service Provider: e-mail biuro@meritum24.pl, phone +48 17 788 16 97, postal address as above.
- The Website is for information purposes. It presents the Service Provider’s offer and makes it possible to get in touch about a quote. Information on the Website does not constitute an offer within the meaning of the Polish Civil Code but an invitation to conclude a contract.
§2. Types and scope of services
Through the Website, the Service Provider provides the following services free of charge:
- making the Website content available, including descriptions of products, services and projects,
- a contact form and a request for quotation form, allowing a message to be sent together with an attachment,
- making the product catalogue available as downloadable PDF files.
§3. Technical requirements
- To use the Website you need a device with internet access and an up-to-date web browser with JavaScript and cookies enabled. To open the catalogue you need a PDF reader.
- To send the form you need an active e-mail address.
- The Service Provider makes every effort to ensure that the Website operates without interruption, but reserves the right to temporary interruptions related to maintenance or updates.
§4. Conclusion and termination of the service agreement
- The agreement for using the Website content and downloading the catalogue is concluded when you enter the website or download the file and terminates when you leave the Website.
- The agreement for using the form is concluded when you start filling it in and terminates when the message is sent or you decide not to send it.
- Contracts for the sale or manufacture of products are concluded outside the Website, on the basis of individual arrangements between the parties.
§5. User obligations
- The user uses the Website in accordance with the law, good practice and these terms.
- It is prohibited to provide unlawful content, including sending files via the form that contain malware or infringe the rights of third parties.
- The user declares that they hold the rights to the files and materials sent via the form, in particular drawings, designs and photos.
§6. Copyright
The content, photos, graphics and catalogues made available on the Website are protected by copyright. Copying and distributing them for purposes other than personal use requires the consent of the Service Provider.
§7. Complaints
- Complaints concerning the operation of the Website can be submitted by e-mail to biuro@meritum24.pl or in writing to the Service Provider’s registered office address.
- A complaint should include the contact details of the person submitting it and a description of the problem.
- The Service Provider handles the complaint within 14 days of receipt and informs about the outcome at the e-mail address provided.
§8. Personal data and cookies
The rules for processing personal data and using cookies are described in the Privacy Policy and the Cookie Policy available on the Website.
§9. Final provisions
- The Service Provider may amend these terms for important reasons, in particular changes in legislation or in the scope of services. Changes take effect on the date the new version is published on the Website.
- Matters not regulated herein are governed by Polish law, in particular the Civil Code and the Act on the provision of electronic services.
- This English version is provided for information. In case of discrepancies, the Polish version prevails.